Thank you for choosing our online style consultation services!
We are committed to providing you with a personalized and professional experience. Please read our Refund and Returns Policy below to understand our terms and conditions for cancellations, refunds, and exchanges.

1. Cancellation and Rescheduling
You may cancel or reschedule your consultation up to 24 hours before your scheduled appointment without any penalty. To cancel or reschedule, please contact us at info@fashionitaly.homes.

If you cancel within 24 hours of your appointment, we may charge a 50% cancellation fee.

2. Refunds
Given the nature of our online consultations, we do not offer refunds once the service has been rendered. However, if you are dissatisfied with the consultation for any reason, please contact us within 7 days of the session, and we will work with you to address any concerns or offer an additional follow-up consultation at no extra charge.

3. No-Show Policy
If you fail to attend the consultation without prior notice or rescheduling, the session will be considered forfeited, and no refund will be issued.

4. Technical Issues
If technical issues arise on our end that prevent the consultation from taking place, we will offer to reschedule the session at no additional charge. If rescheduling is not possible, we will provide a full refund.

5. Satisfaction Guarantee
We want you to be completely satisfied with your online consultation experience. If you feel that the session did not meet your expectations or your needs were not addressed, please let us know within 7 days of the consultation, and we will do our best to provide you with the necessary support, whether through a follow-up session or further guidance.

6. Contact Us
If you have any questions regarding this policy or need assistance with cancellations or refunds, please don’t hesitate to contact us at info@fashionitaly.homes. We’re here to help!